How To Target Your Facebook Posts To Increase Engagement

Social media: it is one of the key tools to success in digital marketing.

In this internet-savvy age, the online presence of every brand or business is a must. Not only does it help create awareness (which is just the first step), but it also allows every business to get connected with their consumers. It allows them to build relationships and engage with their audience, which is what helps convert these social fans into loyal customers.

While there are a number of social media platforms to choose from, the most dominant & cost-effective solution for almost all businesses is Facebook. 

Having a Facebook page is just the first step – what’s imperative is to manage it effectively and actually engage your audience. What you post should be relevant, should excite your audience and make them want to interact with you. 

So how do you get the most out of what you post? 

Type of Post

Are you posting images, status updates, or videos? What’s doing better? Every business will find a certain type of post structure to work better for them. Test what kind of post type does better for you and receives more attention. Generally, images with text captions are eye catching and receive attention while on the newsfeed scroll. 

Timing

Timing is crucial with everything in life, and it’s no different when it comes to managing your social profile. Your basic question in this case – when to post? Post your content, when you know most fans are logged in. Log in to your insights and have a look at when most of your fans are active on Facebook. Create a log to see which posts received the most engagement, and track what timing generally did best. 

Relevance

Obviously, you can’t post anything and everything. Know what to post! Create content that is helpful to your target audience. We understand that a business can run out of content that is specific just to their product/service. Which is why you need to understand that it’s not about you, it’s about them – your audience. They don’t just care about your product, they care about the pain that it solves for them. Why do they need it in the first place? Create a mind map to identify your audience’s avatar, which will help open up a number of subjects you can talk about that are relevant to your audience and your method of helping them.

Finally, Boost!

Whatever you post only reaches about 10% of your total audience organically. Which means that when you see a post that is doing extremely well, you need to pay to boost it and reach more people. Capitalise on its success to increase engagements and increase the number of people talking about your brand.

Want to learn more about Facebook marketing?
Why not attend our free workshop on 3rd February, 2015 where we talk about the best methods to get more conversions with your ad spend on Facebook.
Register for the event here.

 

Case Study: Increase Website Clicks Using Email Marketing

Email Marketing is one of the best ways to drive traffic to your website & is key to retaining customers. In today’s blog post we’re going to be sharing some real results that our clients have seen in driving traffic to their website through email marketing.

Let’s start with rule number one: the goal of all marketing, including email marketing, should be to send traffic to your website.

What’s the purpose of this? Why send them to your website to read more? The answer is simple: once they are on your website, they are on your property and you can guide them to various services, offers, calls to actions and much more. When done right, this is what generates an enquiry or results in a booking.

So how do you configure your email newsletters to generate more clicks?

This is where the greatest secret to increasing click rates and driving more traffic to your website comes in: use your blog posts. It’s a strategy that even we use to keep our clients engaged and in contact with us! (If you got here through our email newsletter, you know what we’re talking about!)

Every email newsletter should have snippets of at least 2-4 blog articles by you. These widen the chances of someone clicking to go to your website by a substantial amount. 4 blog headlines increase the chances of someone getting interested and clicking on something they have seen in your newsletter by 4 times. And one click is all it takes to get them to your website, where they are surrounded by your offers and services.

To support this, we’re going to share some developments in CoolAroma Gentlemen’s Spa email marketing. After signing up to our email marketing service, their email database has grown to over 4,000 subscribers in the span of just one year, with a regular increase of 20% in monthly signups every month.

email marketing case study

However, huge subscriber lists are not the goal. The goal is conversions and traffic to website, which is where our campaigns have performed brilliantly. Due to A/B split testing of subject lines, CoolAroma’s monthly newsletters receive an open rate between 20-30% – performing better than the average open rate percentage for companies in the Beauty & Personal Care industry.

Below is a recent report published by Email Marketing provider MailChimp, showing the average open rate and corresponding click rate for different industries. What you will notice is that while open rates are high, click rates are significantly lower for almost all industries.. which means people do open emails, but the number of people clicking a link to go on to the website is much lower. For the Beauty & Personal Care industry the open rate averages around 20.72%, while the click rate is a mere 2.82%

email marketing

Now let’s have a look at CoolAroma’s email campaigns:

email marketing

Their open rates average around 24.88%, but the truly spectacular numbers lie in their click rates, which average at 19.97% – which is 17% higher than industry standards!

What’s our strategy? The very tip we shared with you – the blog posts we create for CoolAroma and share in all marketing campaigns. Below you will notice the highest clicked links are actually the blog posts – these articles are what engage the subscribers and send traffic to their website, eventually leading to conversions through the website.

email marketing

However, what you share in your email marketing should be valuable information that is engaging to your audience. Our copywriters create blog articles with headlines that initiate higher interest and clicks, usually centering around the clients offer of the month.

Want to know more about our email marketing strategy? Click here for information on our email marketing services.

15 Things Every Business Owner Must Do in 2015

The new year has begun, which means it is time for every business to buckle up & have a serious think about how to drive their business forward. Yes, it’s time to strategize, create goals and envision targets to meet – and most importantly, to reflect on how one can make their business the very best it could be.

So here are 15 things that every business owner should be thinking about in 2015. Let’s work together to bring ourselves, and our businesses, to their full potential!

Use your time wisely

As a business owner, it’s important to learn to delegate. Your time is precious – there may be a number of things calling your attention, but what deserves your individual time and intervention? You need to be focusing on the bigger picture, which is why smaller trivial things should, and need to be, handled by someone that is trained to take care of the daily tasks & routines.

Invest in your training

Our CEO is a big believer in training – with her passion and skills targeted towards digital marketing, she has made it a point to invest in training seminars every year with some of the biggest minds in the world of online marketing. Spending time training yourself not only improves your knowledge, it ensures you are adept at the latest happenings in your industry. What’s more, training yourself tends to inspire you, and everyone around you, to do better.

Find a mentor

Every successful business owner has a mentor – somebody they have learnt from, whom they look up to and aspire towards. If you haven’t yet found someone you connect with as your mentor, get a business coach! It’s important to have such figures around you that push you to continuously improve and outthink yourself.

Have a thinking hour

One of our colleagues shared an interesting story that really inspired us about her childrens school. Every time a child was punished for doing something wrong, they were sent to a thinking corner at the side of the class where they spent 15 minutes in silence, thinking about what they did wrong and how they can avoid doing it again. Namita, our CEO, thought it was a brilliant way of reflecting on your actions. We all get so caught up in our everyday to-do’s that it’s very easy to lose focus on what we’re working towards. Scheduling an hour every week to think back and reflect on your actions and how they are contributing to your goals can help assess your performance and let you determine whether you are actually moving forward.

Read books

Successful people read books. And here’s the real secret – successful people read for self-improvement. Don’t just read anything. Read books on topics that teach you or expand your thinking on topics that interest you. Some people read as many as 5-7 books a week! At our offices, we’ve set up a little book corner full of inspiring reads, and encourage ourselves to read at least one book a week. Take the step – even starting off with one book a month is better than no reading at all!

Exercise

While this is something everyone should be doing, here’s why it has made it in our list for business owners – a healthy body leads to a healthy mind. Exercising not only allows you to clear your mind by stepping away from your phone and computer, it helps recharge your body and energy levels. Plus, it is one of the best methods of relieving stress – something every business owner inevitably faces from time to time while running their corporation.

Build your own advisory board

Being a business owner means you are often the one telling people how things should be done & are advising others on tactics or processes to follow. So who advises you when it comes to your own business and your methods of handling processes? Whether you are a CEO or are a budding entrepreneur, the goal should always be to strive for improvement. Which is why even you, as a business owner, should have trusted friends and advisors around you who can keep you grounded & give you some sound advice.

Devote resources to your employees

The most successful companies realise the importance and value of the people they recruit. At the end of the day, every business should remember that people matter. It is the people who make up your business that define how your business performs. This is why smart business owners treat their employees as their biggest assets – by training them and understanding their goals and scope for growth. Having a dedicated employee that finds personal growth to through their working environment will benefit the growth of the business they work for.. And that business should be yours.

Hire your weaknesses

Even though we’d all like to be experts at everything, the fact is that we are not. Everyone, and every business, has its own strengths and weaknesses. That’s just how it is – and the sooner you stop fighting this fact and simply accept it, the sooner you can outsource your weak spots. Find talented people who fill the gaps that exist because of your weaknesses. For example, if you are poor at organizing, hire an administrative assistant to organize you and your business. The money you spend on hiring the right people is not an expense, but rather, an investment to grow the business.

Invest in content marketing

It’s a trend that has slowly but surely been developing – regular forms of marketing just don’t work as well anymore. While they are definitely needed to support your overall marketing strategy, content marketing has become a necessary pillar in communicating with customers. According to research conducted by CEB and Google the average consumer is over halfway through their decision making process before actually speaking to a vendor – what influences their decision making process during this period is content marketing that is tightly integrated with sales strategy. Businesses that have already adapted to this approach have experienced 27% faster growth in profit, so this is definitely something to add to your business in this new year.

Network

When we say network, it’s not just because it’s a great way to make contacts – networking helps you meet like minded individuals that have similar problems as you do. Often you can create small mastermind groups through the efforts of networking, where a set of similar individuals sit and discuss their problems. The best part about such groups is that it results in having a number of minds contributing towards finding solutions, in addition to opening up new ways of thinking thanks to the people around you.

Be patient

As our mothers have always said, patience is a virtue. Being patient with your business really helps achieve long term goals. It’s easy to want to accomplish a brilliant idea, but then stray off the path when it takes too long to achieve it. Try writing down your goals – make one end goal and start working backwards on mini goals to achieve it. This helps you take those small steps that are needed to get to the big finale.

Have a routine

Routine brings consistency, and consistency brings success. Especially as a business owner, you have the ability to choose when you do what. And with this great freedom comes great responsibility – the responsibility to stick to getting those tasks done in a timely manner, and not procrastinating. Keeping a strict routine that even you have to follow is the best way to ensure your focus stays where it is supposed to, everyday.

Plan for the next day

Take a few minutes every night to plan your upcoming day – think about what you want to accomplish the next day and write down the tasks that need your attention. Not only does this help you keep focused for the next day, it also empties your mind so you can sleep stress-free knowing you have planned your day. By writing down your to-do list the night before, you’ll be able to jump right into your tasks immediately and get far more accomplished than others.

Think big

Finally, think big. We’re firm believers in this mindset. When you aim for the stars and fall short, you still land on some pretty pretty comfortable clouds, right.. Basically, aim high so that you strive for higher. Even if you don’t meet that biggest vision, you’ll still be further along that you would have been if you set a small vision. And don’t worry about how, just worry about what that goal is – if you set your mind and believe in what you want to work towards, the doors and opportunities will present themselves.

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