Full-Time, Remote
ABOUT THIS ROLE
This role is for someone who thrives in the dynamic space between visionary leadership and meticulous client care.
You’ll be the central pivot, ensuring our founder’s time is maximised for strategic growth while simultaneously guaranteeing our clients feel consistently supported and informed.
This isn’t a role for the faint of heart; you’ll be constantly switching gears, moving from the precision of calendar management to the nuanced art of client communication, often within minutes.
We’re looking for someone who finds deep satisfaction in bringing order to a fast-paced environment and who naturally anticipates needs before they arise.
The pace is high, the autonomy is significant, and the decisions you make daily will directly impact both our founder’s effectiveness and our client relationships.
If you’re at your best when you’re orchestrating complex schedules, soothing client concerns, and proactively solving problems, then you will find this role incredibly rewarding.
THE KIND OF PERSON WHO THRIVES HERE
- You naturally look for ways to make things better and take full ownership of outcomes, not just tasks.
- You keep things moving forward and ensure commitments are met, always maintaining momentum.
- You can navigate challenging conversations with grace, explaining complex situations clearly and reassuringly.
- You remain calm and steady when things get hectic, helping others feel grounded even in high-pressure moments.
- You have an eagle eye for detail, spotting small errors that others might miss, ensuring everything is polished and professional.
- You are comfortable making judgment calls without constant supervision, knowing when to act independently and when to escalate.
THE DAY-TO-DAY
You’ll operate at a high velocity, managing diverse priorities that range from safeguarding the founder’s focus to ensuring client satisfaction.
This role demands a proactive, independent approach, working closely with the founder and other team members to maintain seamless operations and strong client relationships.
You’ll be making dozens of small, critical decisions daily, shaping both internal efficiency and external perception.
WHAT YOU BRING
- You are fluent in advanced calendar and email management, not just scheduling, but strategically structuring time to protect focus and prioritise key objectives.
- You possess exceptional written communication skills, crafting client correspondence that is both warm and professional, consistently reassuring our partners.
- You are highly proficient with project tracking tools like Basecamp and adept with Google Workspace, able to quickly master new software as needed.
- You have a strong sense of operational judgment, instinctively knowing what requires the founder’s direct attention versus what you can confidently handle yourself.
- You understand when a client needs a quick update for reassurance and when a situation genuinely requires escalation to senior leadership.
- You have a keen ability to anticipate needs and proactively address potential issues before they become problems.
- You’re comfortable with the basics of invoicing and following up on payments, ensuring financial processes run smoothly.
- You bring a meticulous attention to detail, ensuring accuracy and precision in all tasks, from meeting notes to client communications.
- You have a proven track record of managing competing priorities effectively without compromising quality or deadlines.
- You are a natural problem-solver, always seeking efficient solutions and improvements to workflows.
WHAT WE OFFER
- This is a full-time remote role, allowing you to work from anywhere while aligning with our office hours which is Monday to Friday, 9 am to 5 pm (GMT+4).
- We offer a long-term opportunity with clear pathways for growth as the business expands, encouraging you to evolve with us.
- You’ll work directly alongside our founder within a small, ambitious team that deeply values ownership, reliability, and crystal-clear communication.
- You will be given genuine autonomy to make significant decisions and actively shape how this role develops over time.
- Expect to make an immediate and tangible impact, bringing order to our busy environment and building trust through your consistent follow-through.
HOW TO APPLY
We use a short tool called RISE to understand where your energy naturally comes from, the kind of work that genuinely lifts you, and the kind that drains you. It’s not a personality test and there are no right or wrong answers. We use it because the people who do their best work with us are the ones whose energy fits what the role actually demands day to day.
Please click the application link to complete your RISE profile and upload your CV on our job portal. It takes about 15 minutes.
Here’s what to expect:
Answer the RISE questions honestly – based on what truly energises you, not what you think we want to hear. The more honest you are, the better the fit on both sides.
Upload your CV (and a portfolio link or file if it’s relevant to your work).
We’ll review your profile and you’ll hear from us by email within 48 hours either way – whether you’re moving forward to an interview or not.
If your energy profile isn’t the right fit for this specific role, your CV stays in our talent pool and we’ll get in touch when something more aligned opens up.