About Above Digital
Above Digital is a performance-driven digital agency specialising in lead generation and e-commerce revenue growth. With over 20 years of experience, we manage millions in ad spend across hundreds of campaigns for a diverse range of clients. We thrive on creating impactful campaigns that combine creativity with data-driven strategies.
About the Role
We’re looking for a proactive and detail-oriented Virtual Assistant to the CEO who can provide high-level administrative, client, and project support. This role is ideal for someone who is highly organised, has excellent communication skills, and can manage multiple priorities while working remotely.
You will play a critical role in keeping the CEO focused, informed, and effective by managing emails, calendar, client communication, lead follow-ups, contracts, and team coordination. You’ll also support the CEO with podcast coordination, ensuring smooth communication with guests and timely publishing.
Responsibilities
Email & Calendar Management: Organise the CEO’s inbox, flag priority items, draft responses, and manage calendar scheduling across multiple time zones.
Meeting Support: Take notes, track action items, and ensure follow-ups are completed.
Client & Project Updates: Keep the CEO informed about project progress, client status, and deadlines.
Finance Follow-Up: Track invoices and payments, follow up with clients and the finance team to ensure accounts are managed.
Lead Management: Monitor new leads, follow up promptly, and update the CEO on lead status.
Contract Support: Draft and manage client contracts, ensuring accuracy and timely follow-up.
Client Communication: Draft and send emails on behalf of the CEO, maintaining a professional and polished tone.
Team Coordination: Assist in project management, ensuring tasks are tracked and deadlines are met across teams.
Podcast Support: Coordinate with podcast guests, align with the internal team to collect assets, and ensure episodes are published on schedule. (Training will be provided.)
Tool Management: Use digital tools (Google Workspace, Slack, Basecamp, Notion, CRM systems) to streamline communication, documentation, and project tracking.
Requirements
Proven experience as a Virtual Assistant, Executive Assistant, or similar role.
Excellent command of the English language (spoken and written).
Strong organisational, client management, and project management skills.
Experience handling contracts, invoicing, and lead management.
High level of discretion, professionalism, and reliability.
Tech-savvy and comfortable with tools like Google Workspace, Slack, Basecamp, Notion, and CRM platforms.
Ability to manage multiple priorities in a fast-paced environment.
Strong communication skills with the ability to represent the CEO in client interactions.
What We Offer
A flexible, part-time remote role.
Exposure to a fast-growing digital agency environment.
Direct collaboration with the CEO and leadership team.
Opportunities to contribute to meaningful client projects, podcasts, and agency growth.
How to Apply
We only consider applications that follow the steps below — this helps us hire detail-oriented candidates who follow through.
To apply, please: Email your application to info@abovedigital.com
Use the subject line: “Application for Virtual Assistant to CEO – [Your Name]”
Include your resume (PDF format)
Send a Loom video introducing yourself and answering the following questions:
What makes you the ideal fit for this role at Above Digital?
Can you share an example of how you’ve helped an executive or manager stay on top of priorities?
Which tools and systems are you most experienced with, and how have you used them to improve efficiency?
Share a brief note on your experience with lead management, contracts, and client communication.
⚠ Please do not use the “Let’s Talk” form on the website. Applications not following these steps will not be considered.